This Privacy Policy explains what personal information ze777 collects when you register and play, how it is used and stored, who it may be shared with, and what rights you have over your own data as a ze777 account holder.
Six key principles that guide our approach to privacy and data protection on ze777.live.
ze777 collects only the personal information genuinely required to operate your account, process PKR deposits and withdrawals, and verify your identity. We do not collect data beyond what is necessary for these purposes.
All data transmitted between your device and ze777.live is protected by TLS encryption. Sensitive account details — including payment information linked to JazzCash, Easypaisa or bank accounts — are stored using industry-standard security practices.
ze777 does not sell your personal data to third parties — ever. Your information is shared only with service providers directly involved in running the platform, such as payment processors and KYC verification services.
You have the right to access the personal data ze777 holds about you, request corrections, and in applicable circumstances request deletion of your data. These rights can be exercised by contacting ze777 support at any time.
ze777 uses cookies and similar technologies to improve platform performance, remember your preferences and understand how the site is used. You can manage cookie preferences through your browser settings at any time.
If this Privacy Policy is updated in a way that materially changes how your data is handled, ze777 will notify registered account holders. Continued use of the platform after an update means you accept the revised policy.
ze777 ("we", "us", "our") operates the online gaming platform accessible at ze777.live and through the ze777 mobile app. This Privacy Policy describes how we collect, use, store and protect personal information about users ("you", "your") who register for and use the ze777 platform.
By creating a ze777 account or continuing to use ze777.live, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described here. This policy should be read alongside our Terms and Conditions and Responsible Gaming policy, both of which form part of your overall agreement with ze777.
ze777 is committed to handling your personal data with care and transparency. We collect only what is necessary to operate the platform securely and to deliver the gaming experience Pakistani players expect — including PKR deposits, sports betting on PSL and T20 cricket, live casino tables and slot games. We do not collect data unnecessarily, and we do not sell it.
Note: This Privacy Policy applies to all access methods — the ze777 website, the Android app, the iOS app and any other means through which you interact with the ze777 platform.
The personal information ze777 collects falls into the following categories:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, passport number | Account registration and KYC verification |
| Contact Data | Mobile number, email address | Account communications, OTP verification, support |
| Payment Data | JazzCash / Easypaisa account number, bank account details, transaction reference numbers | Processing PKR deposits and withdrawals |
| Technical Data | IP address, device type, browser type, operating system, session identifiers | Security monitoring, fraud detection, platform optimisation |
| Usage Data | Pages visited, games played, bet history, session duration, bonus usage | Personalisation, responsible gaming monitoring, platform improvement |
| KYC Documents | Copies of CNIC, passport, proof of payment method ownership | Identity verification before withdrawal processing |
| Communications Data | Support chat transcripts, emails sent to ze777 support | Resolving queries, maintaining service records |
We do not intentionally collect sensitive personal data beyond what is listed above. If you voluntarily provide additional information — for example in a support message — that information will be handled with the same level of care and used only to assist with your query.
ze777 collects personal information through the following means:
ze777 uses your personal information for the following purposes:
ze777 does not use your personal data for purposes beyond those listed above without first updating this Privacy Policy and, where required, obtaining your consent.
Marketing Communications: ze777 may send promotional messages about bonuses, new games or PSL betting offers to your registered mobile number or email. You can opt out of marketing communications at any time by contacting ze777 support — this will not affect your ability to use the platform.
All financial transactions at ze777 are processed in PKR. When you make a deposit via JazzCash, Easypaisa, Raast or bank transfer, you are redirected to or interact directly with that payment provider's interface. ze777 receives a transaction confirmation reference and the amount — we do not store your full mobile wallet PIN, bank account password or card CVV number on our servers.
Payment details associated with your ze777 account — such as your JazzCash mobile number or bank account name — are stored securely and used solely to process future withdrawals to the same verified method. This is a security measure to prevent funds being redirected to a third-party account.
Transaction history — including deposit amounts, withdrawal requests and their status — is accessible from within your ze777 account at any time. If you identify a discrepancy in your transaction history, contact ze777 support immediately with the relevant reference number.
Initiating a chargeback or payment dispute with your bank or mobile wallet provider in bad faith — after genuine gameplay has occurred — is a violation of ze777's Terms and Conditions and may result in account suspension and recovery action. If you have a genuine concern about a transaction, please contact ze777 support before raising a dispute with your payment provider.
ze777.live uses cookies and similar tracking technologies to operate the platform effectively and improve your experience. The main types of cookies used are:
You can manage or block non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of ze777.live or the ze777 app. ze777 does not use third-party advertising cookies or share cookie data with advertising networks.
ze777 retains personal data for as long as your account remains active and for a reasonable period after account closure — typically a minimum of five years — to meet legal, financial record-keeping and fraud prevention obligations. Specific retention periods vary by data category:
After the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with you individually. Anonymised, aggregated data may be retained indefinitely for platform analytics and improvement purposes.
ze777 takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, disclosure, alteration or destruction. These measures include:
While ze777 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. If you suspect that your account has been accessed without your permission, change your password immediately and contact ze777 support.
As a ze777 account holder, you have the following rights regarding the personal information we hold about you. To exercise any of these rights, contact ze777 customer support — we will respond within a reasonable timeframe.
Request a copy of the personal data ze777 holds about you, including your account details, transaction history and any KYC documents on file.
Request correction of inaccurate or incomplete personal data. For example, if your registered name contains a typo or your contact number has changed.
In certain circumstances, request deletion of your personal data. Note that legal and financial record-keeping obligations may mean some data must be retained for a minimum period after account closure.
Request that ze777 restrict processing of your data — for example, while a rectification request is being reviewed — so that data is stored but not actively used.
Request your personal data in a structured, commonly used format so it can be transferred to another service provider where technically feasible.
Object to ze777 processing your data for marketing communications. Opt-out requests for promotional messages are processed promptly without affecting your account access.
ze777 is strictly an 18+ platform. We do not knowingly collect personal data from individuals under the age of 18. If you are under 18, you must not attempt to register for or use ze777 under any circumstances.
If ze777 becomes aware that personal data has been collected from a minor, the account will be closed immediately, all funds will be returned to the payment source, and all associated personal data will be deleted from our systems without delay. If you are a parent or guardian and believe a minor has registered at ze777, please contact support at [email protected] so we can take immediate action.
ze777 reserves the right to update this Privacy Policy at any time. When we make changes, the "Last Updated" date at the top of this page will be revised. For material changes — those that significantly affect how your data is used or your rights as a user — ze777 will notify registered account holders via the mobile number or email address on their account where possible.
Your continued use of ze777.live or the ze777 app after a Privacy Policy update constitutes your acceptance of the revised policy. If you disagree with a change, you should stop using the platform and request account closure before the revised policy takes effect. We recommend reviewing this page periodically to stay informed.
If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how ze777 is handling your personal information, please get in touch with our support team:
You can also reach the ze777 support team via live chat inside your account — available around the clock. For responsible gaming support, including activating deposit limits or self-exclusion, visit the Responsible Gaming page. For general questions about your account, bonuses or payments, the FAQ page covers the most common topics.
Your privacy matters to us. ze777 is committed to being transparent about data practices and giving you meaningful control over your personal information. If something in this policy is unclear, please ask — we are happy to explain.